5 Client Hacks - Really Know the Client
29 April 2009
by Susan T
No Comment
Account people should know their clients like the back of their hand. It makes their communications plan a whole lot tighter.
- Do field trips. Meet your client’s customers, travel with the salespeople.
- Live a little in the client’s work space. Walk the corridors, eat at their haunts, see how they work.
- Spend quality time with them. Get to know them outside of their workspace. How about a meal?
- Know the trade. Reap more knowledge about their industry, check their webbies, Google them up once a month. Keep and eye on the enemy. Quarterly, provide a report on the competition.
- Use their products. It’s good manners and you get the experience.
No related posts.
Related posts brought to you by Yet Another Related Posts Plugin.










Leave your response!